Utilising a team of skilled people and operating with well-defined processes and supported by integrated security technologies, the Managed Detection and Response Service (MDR) focuses specifically on cyber threats. Specifically, the MDR focuses on cyber threat monitoring, forensic investigation, and incident detection, management and reporting, under the umbrella of an overall security operations environment and clear executive support. The SOC will be integrated tightly with the broader information security capability and supported by Information Technology (IT). Without this support, the MDR cannot be successful. The MDR must utilise all available sources of threat information, including that provided by the supply chain. Failure in this results in substandard performance and could lead to a breach. The MDR is built with flexibility in mind. Customer will have existing capability which includes products and services which the MDR will need to support. Ergo can't afford to pidgeon hole ourselves by being tied in to specific vendor products. The MDR is about capability not product.